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MITZVAH FAQ

Welcome to Cutie Patootie Creations and Mazel Tov on your upcoming Mitzvah. 
Our ordering process is below. Any further questions, please feel free to contact us. 

Q: WHAT IS THE PROCESS FOR PLACING AN ORDER?
A: Outlined below is our step-by-step process for ordering

1. Select your invitation design from our webpage.

2. Choose the options and quantities from the drop-down menus located underneath each card you would like to order.

3. Wording - You may add your wording to the party details box located underneath the design OR you can email them to us via an email or Word Doc. Please write out your wording just as you would like for them to appear on all cards. If you are not sure of the wording, no worries, we can help you with that once you place your order. Just let us know you need assistance. 

4. Hebrew Name & Letters: We need all Hebrew letters emailed to us. We need to be able to copy and paste. Your Rabbi can provide these letters to you.

5. For complex orders: (Ex: same invitations with different wording given the different guests, RSVP Cards with different wording, multiple inserts, etc.) Order the "total amount needed" for all cards. When you send us your wording, you can give us the quantity breakdown for all cards. 

6. When you have chosen all of the products you want, please scroll down the page and "add to cart".
NOTE: the "add to cart quantity" will be (1) for your full order. The "price in your shopping cart" will reflect your "entire order as a whole".

7. Once we receive your order, within 2-3 business days, we will start sending you digital proofs to the email address provided on your invoice. 

8. If you are utilizing our addressing services, when we receive your order, we will email you instructions as well as an excel file for you to fill out with your guest names. While you are working on inputting your addresses, we will be working on your card proofs. We do not need the final guest list until AFTER you approve the final proofs.

9. When you receive your digital proofs, please review all proofs carefully. We recommend printing everything using your home computer to give you the best visual.

10. Once you approve your final proofs, your order will be submitted for print production. Please allow 4-5 days for print production and 2-4 days to receive your order via FedEx. 

RUSH Orders - Please contact us to discuss all options.

Q: DO YOU OFFER ENVELOPE ADDRESSING:
A: YES, WE DO!

We offer Guest and Return addressing for your Invitations, RSVP Cards & Thank You Notes. Once you place your order, we will email you an excel file for you to enter your guest list along with instructions. After you approve your last round of final proofs, we will then need your final guest list. Be sure to double check all names and addresses as they will be printed exactly as you have them on the excel spreadsheet.

Q: CAN I SEE THE DESIGN CUSTOMIZED BEFORE PLACING MY ORDER?
A: We do require an order to be placed before creating and sending custom invitation and logo designs. We do not charge for changes as long as they are not excessive. 

Q: WHAT IS YOUR PRICING? 
A: We sell all of our items 'a la carte' to be able to accommodate all budgets. Many of our clients will put their Service & Party information onto 1 card in order to save money. 

*Basic Invitations - $2.00
*RSVP Cards - $1.50
*Party/Celebration Cards - $1.50
*Information/Hotel/Bus Cards - $1.50
*Thank You Notes - $1.50
*Return Addressing for Invitation Envelopes - .50 cents
*Guest Addressing for Invitation Envelopes - .75 cents
*Reply Addressing for RSVP Envelopes - .50 cents
*Return Addressing for Thank You Note Envelopes - .50 cents
*Glitter or Shimmer Layer for Invitations - $3.00 extra per Invite
*Pockets for Invitations - $3.00 extra per Invite
*Paper Upgrade - Price depends on selection chosen

Q: WHAT IS THE QUALITY OF YOUR PAPERS?
A: Our Standard paperweight is 120 lb, Smooth Matte. We also offer Metallic Shimmer Paper - $1.00 more per Invite and Double Thick 4 Ply 240lb Paper - $1.00 more per Invite

If you would like to touch and feel our luxurious papers, you may order a Sample Paper Pack. If you place an order with us, we will credit you back the amount for the Sample Paper Pack so that it is free to you.

Q: HOW FAR BEFORE MY EVENT SHOULD I ORDER MY INVITATIONS?
A: We recommend mailing out your Invitations 10 weeks before your event date. We recommend ordering from us 3-4 months before your event. 

Q: I HAVE AN IDEA IN MIND, BUT I DON'T SEE IT ON YOUR WEBSITE - WHAT SHOULD I DO?
A: Contact us! We can make your vision come to life and we do not charge for custom designs. 

Q: I LIKE THE INVITATION DESIGN, BUT I WANT A DIFFERENT COLOR AND/OR FONT THAN SHOWN ON YOUR SAMPLE DESIGN - WHAT SHOULD I DO?
A: You may view our most common colors and fonts here. If what you are wanting is not shown, just contact us. We can do any color and we have tons of fonts. 

Q: WHAT ARE YOUR OPTIONS FOR COLORS, PATTERNS, AND FONTS?
A: We take pride in being at the forefront of graphic design:

FONTS: Most of our fonts can be found on dafont.com. If you would like to change the font on your invitation, we suggest you download the font you like and change it in a Word Doc as you are typing up your wording so you can visualize it before submitting your order to us. 

COLORS: All text, borders and solid backgrounds can be customized with any color shown on our color chart. If you do not see the exact color, just contact us. We can do any color. 

PATTERNS: Almost all of our patterns can be ordered in the colors shown on our color chart. Please check with us. 

Q: WHAT OTHER MITZVAH ITEMS DO YOU OFFER? 
A: We offer the following items and more all made to match and coordinate with your Invitation design. 

*Mitzvah Logos - Can be used on invitations, favors, decor, gobo, and more.
*Dance Floor Socks - We carry tons of styles and colors. 
*Sign in Boards - We offer many shapes and sizes. 
*Sign in Pillows - We did these for our kids and they measure 26x26. 
*Place Cards - We offer folded and sports tickets place cards. 
*Table Cards - We offer glitter and paper table cards.
*Lounge Pillows - We offer many sizes. The most popular are 16", 18" and 20". 
*Personalized Napkins - We carry every color and personalize with your logo.
*Event Decor - We offer Signs, Banners, Centerpieces, etc. all made to match.

Local to Charlotte, NC? Ask us about our new line of centerpiece designs, candle lightings + planning and event design services. We work with you to create a custom design that matches your theme. We will set up the day of your event as well as day of coordination. 

Planning & Event Design Services - Are you planning a Mitzvah and do not have a Party Planner? We offer Planning & Consulting Services via Zoom, phone or in person to local to Charlotte clients. We charge $100 per hour and can help you plan your Mitzvah soup to nuts including event design, wholesale resources, planning timelines and so much more! 

Feel free to view our extensive Portfolio that we are always adding to. 
Please browse our website. We are constantly updating it with the latest Mitzvah trends and products. 

To learn more about the face behind the name here at Cutie, visit our About page.