Questions about our Digital Party Invitations and Decorations
Q. I've never printed my own invitations before. How does it work?
A. Super easy!!! Basically in a nutshell, it works like this. Our design - your party information - we e-mail you your party items - you print. We provide very detailed instructions with all orders!
Q. Can I make changes once I see the proof?
A. Absolutely! No proof is ever final.
Q. What size are your Invitations and Thank You Cards?
A. Invitations are sent as 5x7 unless 4x6 is requested. Our Thank Yous are 4x6.
Q. Where do I get my items printed?
A. Cardstock Options - Staples, Office Max, Kinkos or any other Office Supply OR for the Matte Photo look, we love Costco, Walmart and all other photo labs.
Q. How do I get it to the printer?
A. You can save our file onto a flash drive, disk or upload online.
Q. Can I have Cutie Patooties print for me?
A. Yes!!! We provide Print Services for all of our Party Invitations and Decorations. Please view our Printing Services section by clicking here.
Q. Where do I purchase envelopes?
A. Envelopes for our Invites and Thank Yous can be purchased at any Office Supply, Craft Store (Micheals, Joannes, etc) or any Walmart or Target.
Q. Can I change the wording on your Invitations and use my wording?
A. ABSOLUTELY we welcome your creative wording. Ours is just a sample.
Q. I see the Invitation I want but I don't see the matching decorations on your site. How can I view those?
A. We are always updating our site so if there is a design you see and you'd like to view the matching decorations, just email us at CutiePatootiesNC@gmail.com and we'll email you some samples.
Q. How do I assemble the decorations?
A. Feel free to view our Printing and Assembly page located at the top of our Homepage for assembly tips and tricks.
Q. I see an Invitation I like but I'd like to add a photo. Is this possible?
A. Yes you can add a photo to any of our Invitations.
Q. How do I get the photo to you?
A. Please e-mail all photos to CutiePatootiesNC@gmail.com
Q. I see an Invitation I like but I'd like to add a sibling, change the hair color, change the skin color, etc. Can this be done?
A. YES, absolutely!!! We change hair, skin color and siblings at no extra charge.
Q. How soon can I get my Invitations and Decorations?
A. Our turnaround time for our Printable Invitations and Decorations is 48 hours.
Questions about our Personalized TShirts & Onesies
Q. What sizes do you carry?
A. We carry pretty much all sizes but please be sure to view our Size Chart.
Q. Do you carry short and long sleeves?
A. Yes
Q. What material are your shirts made out of?
A. We are extremely picky about the quality of our shirts. We use only 100% super soft pima cotton.
Q. How do your shirts run?
A. They run average and the run nice. They do not run wide or boxy. As stated above, it's up to you to view our Size Chart. We work hard to make sure our measurements are pretty exact.
Q. Do you carry Long Sleeves?
A. Yes, we carry Long Sleeves in our TShirts and Onesies. Be sure to choose our Long Sleeve option when you check out.
Q. Do you carry colored TShirts?
A. We carry colored Tees starting from size 2/4 and up.
Q. Do you carry Adult sizes?
A. Yes we carry all sizes in Adult
Q. What is your turnaround time for T-Shirts and Onesies?
A. 7-14 days is our turnaround time. We ship 2 day Priority Mail and we do offer RUSH shipping for an additional charge.
Q. Do you accept returns?
A. Due to the fact that our items are personalized, we cannot accept returns.
Q. Where are you located?
A. We are located in Charlotte, NC
Q. I have more questions but I do not see the answer here.
A. Feel free to e-mail us at CutiePatootiesNC@gmail.com
We look forward to your business! We know you will be super satisfied with the quality of our products!
Stephanie
(Owner of Cutie Patooties)
